Telenow in the UK
AI virtual receptionist for UK businesses
A virtual receptionist service puts a human bureau between you and your callers — during their staffed hours, at their per-call rates. Telenow answers in your business name around the clock, follows your exact scripts, and hands real conversations to your team when it matters.
Last updated 2026-09-15
Why teams switch
Answers as your business
Your greeting, your tone, your scripts — consistent on the thousandth call.
Messages that arrive instantly
Structured message summaries by email, WhatsApp or straight into your CRM — not an end-of-day digest.
True 24/7
No staffed-hours schedule, no overflow queue — nights, weekends and bank holidays included.
Human when needed
Warm transfer rules send VIPs, urgent matters or “can I speak to someone?” straight to the right person.
Ready-made agent templates for this
Every template opens with a live demo you can call right from the page.
Frequently asked questions
How is this different from a traditional UK virtual receptionist?+
Traditional services staff humans during set hours and charge per call handled. The AI receptionist answers instantly at any hour, never queues callers, follows scripts exactly, and bills per minute spoken — with transcripts of every call.
Can it take messages and send them to my team?+
Yes — messages arrive as structured summaries (caller, reason, urgency, callback number) by email or WhatsApp, and can be written into your CRM automatically.
What if a caller insists on a human?+
Yes. You define transfer rules — urgent matters, specific request types, or a caller asking for a human — and the agent warm-transfers the call to your phone with context, or takes a message and notifies you instantly.
How long does setup take?+
Most teams launch from a ready-made template in under an hour: pick the template, connect your calendar or CRM, forward your number (or get a new one in-app), and test with a real call before going live.
More for UK businesses
Answer every UK call from tomorrow morning
Sign up free and get $1.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.