Integrations

Connect your voice AI to the tools you already run on

Wire your AI voice & chat agents into the 33+ tools your business already uses — CRMs, calendars, WhatsApp, payments, support desks, spreadsheets and forms — plus any MCP server or HTTPS endpoint.

Calendars & scheduling

Create a single-use Calendly booking link mid-call and send it to the caller (pair with Send WhatsApp).

Read live availability, book the caller in, move or cancel their appointment, and send a single-use booking link — on your own Cal.com event types.

Commerce & payments

Create a payment link mid-call and send it to the caller (pair with Send WhatsApp). Indian payments via Razorpay.

Create a Stripe payment link mid-call and send it to the caller (pair with Send WhatsApp), check whether a payment went through, refund it, and look up a customer's open invoices and subscriptions.

CRM

Create a lead in Zoho CRM from the call. Connect once with Zoho (India data centre).

Create or look up HubSpot contacts from the call. Uses a private app access token.

Create a Salesforce lead from the call. Connect once with Salesforce (uses your My Domain).

Look callers up, create and update contacts, move opportunities through a pipeline, log tasks and notes, and book, reschedule or cancel appointments — in your GoHighLevel sub-account.

Microsoft Dynamics 365

Recognise callers, create and update contacts, log phone calls onto the customer timeline, and raise notes and follow-up tasks in Dynamics 365 (Dataverse).

Custom & in-house APIs

Connect your own or in-house API so any template tool (CRM, tickets, payments, and more) can use it. Define each capability as a request against your API; reference your token as {auth.auth_token} and your base URL as {connection.base_url}.

Database

Read call targets straight out of a PostgreSQL database with a SELECT you write.

MySQL / MariaDB

Read call targets straight out of a MySQL or MariaDB database with a SELECT you write.

Read call targets straight out of a Microsoft SQL Server or Azure SQL database with a SELECT you write.

Read call targets straight out of a MongoDB collection with a filter or aggregation pipeline you write.

E-commerce platforms

Let the agent look up orders, search products and recognise customers from your Shopify store mid-call. Connect with a custom-app Admin API token.

Look up orders, search products, recognise customers and create orders/coupons on your WooCommerce (WordPress) store mid-call. Connect with a REST API key pair.

Look up orders, search products and recognise customers from your BigCommerce store mid-call. Connect with a store-level API account token.

Adobe Commerce (Magento)

Look up orders, search products and recognise customers from your Magento / Adobe Commerce store mid-call. Connect with an integration access token.

Forms

Fill a JotForm form from the call — the agent collects answers for the form's own questions.

Look up a caller's Typeform responses mid-call (Typeform's API is read-only — responses can't be submitted by API).

Look up a Tally form's recent submissions mid-call (Tally's API is read-only — submissions can't be created by API).

Messaging

WhatsApp Web (unofficial)

Link an existing WhatsApp number by scanning a QR (WhatsApp → Linked devices), the same way WhatsApp Web works. No external account needed — but it is not an official WhatsApp API, so use a dedicated number: WhatsApp can ban it.

Send WhatsApp messages from your own Plivo WhatsApp Business sender. Free-form text reaches contacts inside an open 24-hour session; business-initiated messages need an approved template.

WhatsApp Cloud API (Meta)

Send via Meta's official WhatsApp Business Cloud API using your own WABA. Free-form text reaches contacts inside an open 24-hour session.

Send WhatsApp template campaigns through AiSensy. The message text fills the campaign's first template parameter.

Send WhatsApp messages through your GupShup WhatsApp Business app. Popular Indian WhatsApp BSP.

Productivity

Connect your Google account once to let agents book Calendar events, read and update Google Sheets, and send Gmail — a single sign-in covers all of it.

Spreadsheets & data

Add a record to an Airtable table during the call — the agent fills the table's own fields.

Support & ticketing

Log a support ticket from the call. Uses your Freshdesk domain + API key.

Open a Zendesk ticket from the call with the caller's own words on it, tell them where an existing ticket stands, add a note or change its priority, and recognise a repeat caller by their phone number.

Create or look up Intercom contacts from the call.

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