Delivery serviceability check (API)

Checks whether you deliver to a caller's PIN code by calling your serviceability API mid-call, then continues to booking when it's covered or offers an alternative when it isn't — with a graceful fallback if the API is unavailable.

Multi-step flowIndiaEnglishHindi

Runs on web, telephony.

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Free to install · pay providers at cost · configure the full stack below

Multi-step flow

Type

Languages

Last updated 2026-09-16

Talk to it live

Try this exact agent right now — talk to it in your browser, or have it call your phone. Browser demos run for up to 2 hours, phone demos 60 seconds.

What it costs to run

Opens on this template's default stack — the exact language model, speech-to-text and voice it installs with. Swap any component to trade up on quality and the estimate updates live in your currency. You bring your own provider keys and pay them at cost; there are no per-seat fees.

The conversation flow

Delivery serviceability check (API) is a multi-step flow agent. Each box is a stage in the conversation; the agent moves along the labelled paths based on what the caller says.

How the agent opens

“Hello! I can check if we deliver to your area — could you tell me your 6-digit PIN code?”

How it works

1
Get PIN code
Ask for and read back the 6-digit {pincode}.
2
Serviceable?
The check succeeded. Using the looked-up result, tell the caller whether their area is covered. If covered, capture their delivery address and what they'd like to order. If not, offer an alternative kindly.
3
Check unavailable
The serviceability check failed. Take the caller's PIN code and contact number, and assure them the team will confirm shortly; offer human_help if they'd like.

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Built to trust

Your data, your keys, your carrier. Telenow is the control plane — the AI and telephony run on accounts you own.

Encryption everywhere

Secrets, carrier credentials and API keys stored AES-GCM encrypted; TLS in transit; HMAC-signed webhooks.

Org isolation & RBAC

Strict per-organization data isolation with role-based access for every member.

Full audit log

Every mutating action is logged and filterable, with CSV export for your records.

Telephony compliance

In-app carrier applications (A2P 10DLC, regulatory bundles, India business KYC), TCPA calling windows, and org-wide Do-Not-Call enforcement.

Frequently asked questions

What does the Delivery serviceability check (API) agent do?+

How does the Delivery serviceability check (API) agent handle a call?+

It follows a guided flow: get pin code, serviceable?, and check unavailable. Each step has its own instructions, so the agent stays on-track and hands off or ends the call cleanly.

What do I need to launch Delivery serviceability check (API)?+

Just connect a phone number (or use the web widget) and publish — no extra integrations required.

What channels and languages does Delivery serviceability check (API) support?+

It runs on web and telephony, in EN and HI. You can change the voice and language in the builder.

How quickly can I launch the Delivery serviceability check (API) agent?+

Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.

$1.00 free credit on signup