Telenow

Voice AI use case

Voice AI for Appointments & scheduling

Voice AI for appointments & scheduling means an AI agent that answers or places appointments & scheduling calls, follows your script, and acts on your tools in real time — 24/7, on your own number and brand. Telenow gives you 4 ready-made appointments & scheduling agent templates plus the integrations to wire them into your stack, so you can launch in minutes instead of building from scratch.

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Last updated 2026-09-15

Appointments & scheduling agent templates

Ready-to-launch agents for appointments & scheduling — install one, connect your tools, and go live in minutes.

Dental clinic receptionistFeatured
Books, reschedules and confirms dental appointments — checks real availability and books the slot, with a warm front-desk manner.
Salon & spa bookingFlow
Takes salon and spa bookings, recommends a service and stylist, sends a booking link, and confirms over WhatsApp.
After-hours medical answeringFlow
An after-hours answering service for clinics: screens for emergencies, routes urgent calls to the on-call provider, and logs non-urgent messages.
General front-desk receptionistFeatured
A polished virtual receptionist that greets callers, answers basic questions, takes messages, and routes calls to the right person or department.

Integrations for appointments & scheduling

Connect the tools your appointments & scheduling team already runs on.

Google
Connect your Google account once to let agents book Calendar events, read and update Google Sheets, and send Gmail — a single sign-in covers all of it.
Calendly
Create a single-use Calendly booking link mid-call and send it to the caller (pair with Send WhatsApp).
Cal.com
Read live availability, book the caller in, move or cancel their appointment, and send a single-use booking link — on your own Cal.com event types.
WhatsApp Web (unofficial)
Link an existing WhatsApp number by scanning a QR (WhatsApp → Linked devices), the same way WhatsApp Web works. No external account needed — but it is not an official WhatsApp API, so use a dedicated number: WhatsApp can ban it.
Plivo WhatsApp
Send WhatsApp messages from your own Plivo WhatsApp Business sender. Free-form text reaches contacts inside an open 24-hour session; business-initiated messages need an approved template.
WhatsApp Cloud API (Meta)
Send via Meta's official WhatsApp Business Cloud API using your own WABA. Free-form text reaches contacts inside an open 24-hour session.
AiSensy
Send WhatsApp template campaigns through AiSensy. The message text fills the campaign's first template parameter.
GupShup
Send WhatsApp messages through your GupShup WhatsApp Business app. Popular Indian WhatsApp BSP.
Freshdesk
Log a support ticket from the call. Uses your Freshdesk domain + API key.
Zendesk
Open a Zendesk ticket from the call with the caller's own words on it, tell them where an existing ticket stands, add a note or change its priority, and recognise a repeat caller by their phone number.

Frequently asked questions

How is voice AI used for appointments & scheduling?+

Telenow voice agents handle appointments & scheduling calls end to end — they greet the caller, follow your script, take action on your tools, and escalate to a human only when needed, 24/7.

Which appointments & scheduling agent templates are available?+

Dental clinic receptionist, Salon & spa booking, After-hours medical answering, and General front-desk receptionist — each is a ready-made appointments & scheduling agent you install, connect, and launch.

What tools do appointments & scheduling agents connect to?+

Common appointments & scheduling integrations include Google, Calendly, Cal.com, WhatsApp Web (unofficial), Plivo WhatsApp, and WhatsApp Cloud API (Meta), so the agent can act during the call.

Can a appointments & scheduling agent run on phone and WhatsApp?+

Yes — the same appointments & scheduling agent runs on phone, web, chat and WhatsApp on your own number and brand, and new accounts get free signup credit to try it.

$1.00 free credit on signup

Build a appointments & scheduling voice agent

Sign up free and get $1.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.

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