Food ordering & takeaway
Takes takeaway and delivery orders by phone: builds the order item by item, makes one tasteful upsell, totals it up, and sends a payment link plus WhatsApp confirmation. Handles menu questions inline.
Runs on web, telephony.
Free to install · pay providers at cost · configure the full stack below
Last updated 2026-09-16
Talk to it live
Try this exact agent right now — talk to it in your browser, or have it call your phone. Browser demos run for up to 2 hours, phone demos 60 seconds.
What it costs to run
Opens on this template's default stack — the exact language model, speech-to-text and voice it installs with. Swap any component to trade up on quality and the estimate updates live in your currency. You bring your own provider keys and pay them at cost; there are no per-seat fees.
The conversation flow
Food ordering & takeaway is a multi-step flow agent. Each box is a stage in the conversation; the agent moves along the labelled paths based on what the caller says.
How the agent opens
“Hi! Thanks for calling — I'd be happy to take your order. What would you like to start with?”
How it works
- 1Take order
Keep adding the items the guest wants to {order_items}, confirming each one, and after each ask if they'd like anything else. Stay here taking items until they say that's everything.
- 2One suggestion
The guest is done adding items. Make ONE tasteful suggestion (a popular side, drink, or combo). If they add it, note it in {order_items}; either way, move on to checkout next.
- 3Confirm & pay
Read the full {order_items} and total back, confirm pickup or delivery (and address if delivery), then use send_payment_link and send_whatsapp with the summary.
- 4Menu questions
Answer a menu, ingredient, spice-level, or price question briefly and accurately, then return to taking the order.
Tools & integrations it uses
More Food & restaurants templates
Built to trust
Your data, your keys, your carrier. Telenow is the control plane — the AI and telephony run on accounts you own.
Secrets, carrier credentials and API keys stored AES-GCM encrypted; TLS in transit; HMAC-signed webhooks.
Strict per-organization data isolation with role-based access for every member.
Every mutating action is logged and filterable, with CSV export for your records.
In-app carrier applications (A2P 10DLC, regulatory bundles, India business KYC), TCPA calling windows, and org-wide Do-Not-Call enforcement.
Frequently asked questions
What does the Food ordering & takeaway agent do?+
Takes takeaway and delivery orders by phone: builds the order item by item, makes one tasteful upsell, totals it up, and sends a payment link plus WhatsApp confirmation. Handles menu questions inline. On a call it can send payment link and send whatsapp. You install it, connect your tools, and it's ready to take or make calls.
How does the Food ordering & takeaway agent handle a call?+
It follows a guided flow: take order, one suggestion, confirm & pay, and menu questions. Each step has its own instructions, so the agent stays on-track and hands off or ends the call cleanly.
What do I need to connect for the Food ordering & takeaway agent?+
Connect Razorpay, Stripe, WhatsApp Web (unofficial), Plivo WhatsApp, WhatsApp Cloud API (Meta), AiSensy, and GupShup so the agent can act during the call, then point a phone number or the web widget at it.
What channels and languages does Food ordering & takeaway support?+
It runs on web and telephony, in EN and HI. You can change the voice and language in the builder.
How quickly can I launch the Food ordering & takeaway agent?+
Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.
Launch the Food ordering & takeaway agent
Sign up free and get $1.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.