AI voice agent

AI answering service for dental practices

Front desks miss calls while treating patients — and a missed new-patient call usually books with the next practice on the list. Telenow answers every call in seconds, books and reschedules appointments into your calendar, and hands urgent cases straight to your team.

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Last updated 2026-09-16

The calls you’re losing today

New-patient calls while chairs are full

Callers who reach voicemail rarely leave one — they dial the next practice. The agent answers on the first ring, every time.

No-shows from unconfirmed bookings

The agent runs confirmation and reminder calls and reschedules in the same conversation.

After-hours emergencies

Toothache at 9pm gets triaged: true emergencies transfer or page on-call; the rest book the first morning slot.

What the agent handles

1
Answer & identify
Greets in your practice name, recognises new vs returning patients, and captures insurance and reason for visit.
2
Book, confirm, reschedule
Checks live availability in your calendar, books the slot, and sends confirmation by SMS or WhatsApp.
3
Triage & transfer
Pain, swelling or trauma follows your emergency script — warm transfer to staff or on-call, with a summary of the call so far.

Works with the tools you already use

Google CalendarCalendlyHubSpotWhatsAppGoogle Sheets

Handling patient information

Calls, transcripts and recordings are encrypted in transit and at rest, with org-scoped access controls and audit logs.
You control retention — recordings and transcripts can be purged on your schedule, and per-org PII policies redact sensitive fields.
Talk to sales about a BAA and our data-protection documentation before routing PHI through any vendor — ours included.

By location

AI answering service for dental practices — United States

State and city pages with local numbers, hours and rules

Ready-made agent templates

Dental clinic receptionist

Books, reschedules and confirms dental appointments — checks real availability and books the slot, with a warm front-desk manner.

Appointment reminder & confirmation

Calls patients before their visit and lets them confirm, reschedule, or cancel by voice OR keypad (press 1/2/3). Reschedules check real availability and rebook; a WhatsApp confirmation goes out — cutting no-shows without front-desk effort.

Clinic no-show win-back

Gently re-engages patients who missed an appointment and offers to rebook on the spot, sending a booking link and WhatsApp nudge — recovering revenue and care continuity.

Frequently asked questions

Can the AI receptionist book directly into my practice calendar?+

Yes. It checks live availability and books, confirms or reschedules appointments in connected calendars such as Google Calendar or Calendly, and can log the call in your CRM or a spreadsheet.

What happens with dental emergencies?+

You define the emergency script. The agent triages symptoms, transfers true emergencies to your staff or on-call number with a warm handoff, and books urgent next-day slots for the rest.

Does the dental answering service take calls after hours and on weekends?+

Yes. The agent answers every call 24/7, including nights, weekends and public holidays. You choose what it handles on its own and when it transfers to a person.

How much does an AI answering service for a dental practice cost?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.