AI voice agent

AI answering service for plumbers

A burst pipe doesn’t wait for office hours, and the caller books whoever answers first. Telenow picks up every call, walks emergencies through your script, books the job and pages your on-call plumber with the details.

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Last updated 2026-09-16

The calls you’re losing today

Emergency calls at 2am

The agent answers, captures address and severity, states your call-out fee policy and pages on-call.

Missed calls while under a sink

Every inbound call is answered and either booked or summarised for callback.

Quote-shopping callers

The agent qualifies the job, explains your pricing policy and books an inspection instead of losing the lead.

What the agent handles

1
Capture & qualify
Location, problem, urgency, photos requested via WhatsApp if useful.
2
Book or escalate
Routine jobs book into your calendar; emergencies follow your dispatch flow.
3
Write it down
Structured job summaries to your sheet, CRM or job-management tool.

Works with the tools you already use

Google CalendarGoogle SheetsWhatsAppHubSpotCustom API webhook

By location

AI answering service for plumbers — United States

State and city pages with local numbers, hours and rules

Ready-made agent templates

Home-services quote intake

Captures quote requests for home projects — job type, scope and details — saves the lead, and books a free estimate visit so no enquiry slips away after hours.

Field service dispatch

Triages home-service calls by severity and routes deterministically: active hazards go straight to an on-call dispatcher, urgent jobs get a same-day booking, and routine jobs are scheduled — every call logged as a ticket.

Frequently asked questions

Can callers send photos of the problem?+

Yes — the agent can follow up on WhatsApp in the same workflow, and callers can reply with photos that land in your inbox alongside the call summary.

How does after-hours dispatch work?+

You set the rules: which problems count as emergencies, what fee policy to state, and who gets paged. The agent warm-transfers or notifies your on-call number with a summary.

Can an AI answering service use my existing plumbing company number?+

No — keep your number and forward it (always, or only when busy/unanswered), or provision a new local number in the dashboard. Both work in minutes.

How much does a plumber answering service cost per month?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.