AI voice agent

AI answering service for electricians

Electrical problems range from “add an outlet” to “something is burning”. Telenow answers every call, applies safety-first triage you approve, books routine work and escalates hazards to a human immediately.

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Last updated 2026-09-16

The calls you’re losing today

Hazard calls need instant answers

Burning smells, sparking panels and downed lines follow your emergency script — including “hang up and call emergency services” where appropriate.

Quoting interruptions

Job-scoping questions are captured in a structured intake instead of a call-back queue.

Lost after-hours leads

Homeowners call evenings and weekends; the agent answers and books.

What the agent handles

1
Safety triage first
Hazard keywords trigger your safety script and escalation path before anything else.
2
Scope the job
Panel, wiring, fixtures, EV charger — the agent asks your qualifying questions and captures photos via WhatsApp.
3
Book & log
Books the visit, confirms by message, writes the summary to your tools.

Works with the tools you already use

Google CalendarGoogle SheetsWhatsAppZoho CRMCustom API webhook

By location

AI answering service for electricians — United States

State and city pages with local numbers, hours and rules

Ready-made agent templates

Home-services quote intake

Captures quote requests for home projects — job type, scope and details — saves the lead, and books a free estimate visit so no enquiry slips away after hours.

Field service dispatch

Triages home-service calls by severity and routes deterministically: active hazards go straight to an on-call dispatcher, urgent jobs get a same-day booking, and routine jobs are scheduled — every call logged as a ticket.

Frequently asked questions

How does it handle dangerous situations?+

You approve the safety script. Typical setups instruct callers with active hazards to disconnect power or call emergency services, then page your on-call electrician — the agent never improvises safety advice.

Can it qualify bigger jobs like panel upgrades or EV chargers?+

Yes — per-job-type question flows capture what you need to quote (panel size, photos, distance runs), so your estimator calls back ready.

Can the AI answering service use my existing electrician phone number?+

Yes — forward your existing line always or on busy/no-answer, or use a fresh number from the dashboard.

How much does an electrician answering service cost?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.