AI voice agent

AI answering service for roofing companies

After a storm, every roofer’s phone rings at once — and the jobs go to whoever answers. Telenow answers every call in parallel, qualifies damage, books inspections and captures the details your estimator needs.

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Last updated 2026-09-16

The calls you’re losing today

Storm surges swamp the line

Unlimited concurrent answering means surge days convert instead of ringing out.

Insurance-claim complexity

The agent collects claim number, insurer and adjuster details up front.

Tire-kicker triage

Repair vs replacement vs quote-shopping is qualified before your team spends a site visit.

What the agent handles

1
Qualify the damage
Leak active? Interior damage? Age of roof? Photos via WhatsApp?
2
Book the inspection
Real calendar slots, confirmations by SMS/WhatsApp, reminders before the visit.
3
Feed your pipeline
Structured lead records into your CRM or sheet, tagged by urgency and job type.

Works with the tools you already use

Google CalendarGoogle SheetsHubSpotGoHighLevelWhatsApp

Ready-made agent templates

Home-services quote intake

Captures quote requests for home projects — job type, scope and details — saves the lead, and books a free estimate visit so no enquiry slips away after hours.

Solar & home-improvement lead

Qualifies solar and home-improvement enquiries on the essentials (homeownership, energy bill, property), gates out non-fits politely, captures the lead, and books a free consultation.

Outbound lead qualifier

Calls inbound leads and qualifies them on Budget, Authority, Need and Timeline, then routes hot leads to a human and books a follow-up for the rest.

Frequently asked questions

Can it handle hundreds of calls after a storm?+

Yes — calls are answered concurrently, not queued to voicemail. Configure concurrency to match your appetite and the agent books inspections as fast as callers arrive.

Does it capture insurance details?+

Yes — your intake can include insurer, claim number, adjuster contact and deductible awareness, so estimates start with the paperwork half-done.

Can it also make outbound follow-up calls?+

Yes — outbound campaigns can chase quotes, confirm inspections and reactivate old estimates, with calling windows and DNC suppression built in.

How much does a roofing answering service cost?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.