AI voice agent

AI answering service for med spas

Aesthetic clients research at midnight and book with whoever answers. Telenow handles consultation requests, treatment bookings and pre-care questions with a consistent, discreet script — around the clock.

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Last updated 2026-09-16

The calls you’re losing today

High-value leads after hours

Consultation requests get answered and booked at 11pm, not lost to a contact form.

Repetitive pre-care questions

Approved pre- and post-care guidance delivered word-for-word.

No-shows on long treatments

Deposit policies stated clearly; reminders reduce empty treatment rooms.

What the agent handles

1
Consult intake
Treatment interest, history flags you require, and a consultation booking.
2
Answer policy questions
Pricing policy, packages, deposits and cancellation terms — your wording, every time.
3
Remind & rebook
Confirmations, reminders and series-appointment rebooking.

Works with the tools you already use

Google CalendarCalendlyWhatsAppHubSpotGoHighLevel

Client discretion

Calls and transcripts are encrypted with org-scoped access and configurable retention.
The agent gives no medical advice — treatment-suitability questions book a consultation with your practitioner.
PII policies can redact sensitive details from transcripts sent to downstream tools.

Ready-made agent templates

Salon & spa booking

Takes salon and spa bookings, recommends a service and stylist, sends a booking link, and confirms over WhatsApp.

Appointment reminder & confirmation

Calls patients before their visit and lets them confirm, reschedule, or cancel by voice OR keypad (press 1/2/3). Reschedules check real availability and rebook; a WhatsApp confirmation goes out — cutting no-shows without front-desk effort.

Clinic no-show win-back

Gently re-engages patients who missed an appointment and offers to rebook on the spot, sending a booking link and WhatsApp nudge — recovering revenue and care continuity.

Frequently asked questions

Will it answer medical-suitability questions?+

No — those book a consultation with your practitioner. The agent sticks to logistics, approved pre/post-care scripts and policy answers.

Can it state deposit and cancellation policies?+

Yes — your exact policy wording, applied consistently, with deposits requested via payment link where you use them.

Is it available 24/7?+

Yes. The agent answers every call 24/7, including nights, weekends and public holidays. You choose what it handles on its own and when it transfers to a person.

How much does a med spa answering service cost?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.