AI voice agent

AI answering service for storage facilities

Storage rents on urgency — someone clearing a house this weekend calls down the search results and rents from the first facility that answers. With one manager covering the office, the units and the golf cart, calls get missed. Telenow answers every one.

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Last updated 2026-09-16

The calls you’re losing today

One manager, many jobs

Rental calls answered while the manager is showing a unit, sweeping a corridor or off for the day.

After-hours movers

Gate hours, access questions and “how do I pay online?” answered at 9pm from your knowledge base.

Past-due units

Polite, consistent payment-reminder calls inside legal calling windows — before the lien process has to start.

What the agent handles

1
Rent the unit
What they’re storing, size guidance from your script, climate-control and vehicle options, availability from your connected data — move-in booked on the call.
2
Answer access questions
Gate hours, payment options, directions and facility rules — your policies, consistent on every call.
3
Collect & retain
Past-due reminder campaigns with payment links where you use them, logged attempt by attempt; renewal and rate-change calls follow your script.

Works with the tools you already use

Google SheetsGoogle CalendarWhatsAppCustom API webhook

Ready-made agent templates

Inbound sales concierge

Answers inbound sales calls, looks the caller up in your CRM for context, answers product questions, and books or transfers when there's intent to buy.

Payment-reminder collections

Politely reminds customers about an overdue payment, understands the situation, and sends a payment link plus a WhatsApp follow-up — compliant and respectful.

General front-desk receptionist

A polished virtual receptionist that greets callers, answers basic questions, takes messages, and routes calls to the right person or department.

Frequently asked questions

Can it tell callers which unit sizes are available?+

Yes — connect your availability sheet or management system and the agent quotes sizes and availability from live data, then books the move-in or reserves the unit per your process.

Can it help a caller pick a unit size?+

It uses your sizing script — mapping a one-bedroom apartment or a car to the sizes you specify — and confirms the choice with the caller before booking. Your guidance, not improvisation.

Are the payment-reminder calls compliant?+

Campaigns run only inside the calling windows you set, honour your Do-Not-Call list, follow your approved script and log every attempt — you control tone, frequency and hours.

How much does a self storage answering service cost?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.