AI voice agent

AI answering service for auto repair shops

Nobody can grab the phone with their hands inside an engine. Telenow books service appointments, answers “is my car ready?” calls from your status sheet, and runs the maintenance-reminder calls that fill next week’s bays.

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Last updated 2026-09-16

The calls you’re losing today

Phones vs wrenches

Every call answered while the whole crew stays on the vehicles.

Status-call interruptions

“Is it ready?” answered from your live status data, not by pulling a tech off a job.

Empty bays

Outbound service reminders by mileage or date keep the schedule full.

What the agent handles

1
Book the service
Vehicle, issue, drop-off vs wait, loaner needs — booked into your calendar.
2
Answer status calls
Reads vehicle status from your connected sheet or system and gives the caller your approved update.
3
Remind & recover
Service-due campaigns and no-show rebooking calls.

Works with the tools you already use

Google CalendarGoogle SheetsWhatsAppCustom API webhook

By location

AI answering service for auto repair shops — United States

State and city pages with local numbers, hours and rules

Ready-made agent templates

Auto service scheduler

Books vehicle service appointments — captures the car and service type, checks availability, books the slot, and sends a WhatsApp confirmation with what to bring.

Auto service reminder

Calls customers whose service or warranty check is due, and books them in or sends a booking link — keeping the bays full and vehicles maintained.

Car test-drive booking

Qualifies car-buying interest, captures the lead into your CRM, and books a test drive — turning a curious caller into a showroom visit.

Frequently asked questions

Can it tell customers whether their car is ready?+

Yes — connect your status sheet or shop-management system and the agent answers status calls with your approved wording, or takes a message when the status is unclear.

Can it run service-reminder calls?+

Yes — campaigns call customers whose service is due, offer slots and book in the same call, inside your calling windows with DNC suppression.

Can the AI answering service use my auto shop's existing number?+

Yes — forward it always or on busy/no-answer; or add a new tracking number for marketing. Setup takes minutes.

How much does an auto repair answering service cost per month?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.