AI voice agent

AI answering service for cleaning services

Cleaning quotes are shopped three at a time, and the company that answers first usually gets the walkthrough. Crews can’t pick up with gloves on. Telenow captures every quote request in detail, books one-time and recurring cleans, and absorbs the reschedule churn.

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Last updated 2026-09-16

The calls you’re losing today

Quote calls while crews are on site

Every inquiry is answered and captured with the detail you need to price — no evening callback pile.

Reschedule churn

Lockouts, sick days and “can we move to Thursday?” handled in one conversation, with the calendar updated.

Quiet churn on recurring clients

Post-clean feedback calls catch problems while they’re fixable — before the client simply cancels.

What the agent handles

1
Quote intake
Home or office, size, bedrooms and bathrooms, frequency, add-ons like ovens or windows, access notes and preferred days.
2
Book the clean
One-time deep cleans and recurring slots booked into your calendar with confirmations by SMS or WhatsApp.
3
Close the loop
Post-clean CSAT calls, rebooking of skipped visits, and structured summaries to your sheet or CRM.

Works with the tools you already use

Google CalendarGoogle SheetsWhatsAppHubSpot

Ready-made agent templates

Home-services quote intake

Captures quote requests for home projects — job type, scope and details — saves the lead, and books a free estimate visit so no enquiry slips away after hours.

Appointment reminder & confirmation

Calls patients before their visit and lets them confirm, reschedule, or cancel by voice OR keypad (press 1/2/3). Reschedules check real availability and rebook; a WhatsApp confirmation goes out — cutting no-shows without front-desk effort.

Post-call CSAT survey

A short customer-satisfaction survey: asks for a 1–5 rating and one comment, thanks the customer, and logs the response to a sheet.

Frequently asked questions

Can it manage recurring schedules?+

Yes — weekly, fortnightly or monthly slots, skip and reschedule requests, and holiday pauses all follow your rules and land in your calendar.

Will it collect enough detail to quote accurately?+

Your intake defines it — typical setups capture size, rooms, condition, pets, add-ons and access, so you quote from facts rather than a second phone call.

Can it call clients after a clean for feedback?+

Yes — a post-call survey campaign runs inside your calling windows, flags unhappy clients for follow-up and logs every response.

How much does a cleaning company answering service cost?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.