AI voice agent

AI answering service for tree services

After a storm, every phone in town rings at once — tree on the roof, limb on the car, driveway blocked — and the jobs go to whoever answers. The rest of the year, your crew can’t hear a phone over a chipper. Telenow answers every call, in parallel, all year.

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Last updated 2026-09-16

The calls you’re losing today

Storm surges swamp the line

Every post-storm call answered simultaneously and triaged — structure and access emergencies first, cleanup queued behind them.

Chippers drown out phones

Crews stay on the ropes and saws; estimates and scheduling happen without pulling anyone off a tree.

Thin estimate details

Tree count, size, access and hazards captured with photos before your estimator drives out.

What the agent handles

1
Triage the hazard
Tree on a structure or vehicle, blocked access, anything near power lines — your approved safety script runs first, including referring lines-down calls to the utility or emergency services as you direct.
2
Estimate intake
Number and rough size of trees, proximity to structures and fences, equipment access, haul-off wanted — photos via WhatsApp.
3
Book & follow up
Estimate visits and crew days booked into your calendar; outbound follow-ups chase open quotes once the surge settles.

Works with the tools you already use

Google CalendarGoogle SheetsWhatsAppCustom API webhook

Ready-made agent templates

Home-services quote intake

Captures quote requests for home projects — job type, scope and details — saves the lead, and books a free estimate visit so no enquiry slips away after hours.

Field service dispatch

Triages home-service calls by severity and routes deterministically: active hazards go straight to an on-call dispatcher, urgent jobs get a same-day booking, and routine jobs are scheduled — every call logged as a ticket.

Outbound lead qualifier

Calls inbound leads and qualifies them on Budget, Authority, Need and Timeline, then routes hot leads to a human and books a follow-up for the rest.

Frequently asked questions

What happens the morning after a storm?+

Every call is answered concurrently — no busy signals, no voicemail — and your triage rules sort emergencies from cleanup. Your crew keeps working while the pipeline builds itself in your sheet or CRM.

How does it handle trees on power lines?+

With your approved script only — typically directing callers to report downed lines to the utility or emergency services before any tree work is discussed. The agent never improvises safety guidance.

Can it gather enough for a real estimate?+

Yes — your intake covers count, size, location on the property, equipment access and haul-off, plus WhatsApp photos, so estimates take one visit instead of two.

How much does a tree service answering service cost?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.