AI voice agent

AI answering service for home services

Whatever the trade, the pattern is the same: calls arrive while crews are on jobs, and unanswered calls become someone else’s customer. Telenow answers, qualifies, books and dispatches — one agent across every service you run.

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Last updated 2026-09-16

The calls you’re losing today

Crews can’t answer

Every inbound call is captured with a structured job intake.

Quote requests go stale

Callers get qualified and booked before they dial a competitor.

After-hours emergencies

Your emergency matrix pages on-call; the rest book morning slots.

What the agent handles

1
Qualify the job
Service type, property details, urgency, photos via WhatsApp.
2
Book or dispatch
Calendar booking for routine work; on-call paging for emergencies.
3
Close the loop
Summaries to your sheet/CRM; post-job review and feedback calls.

Works with the tools you already use

Google CalendarGoogle SheetsHubSpotGoHighLevelWhatsAppCustom API / FSM webhook

Ready-made agent templates

Home-services quote intake

Captures quote requests for home projects — job type, scope and details — saves the lead, and books a free estimate visit so no enquiry slips away after hours.

Field service dispatch

Triages home-service calls by severity and routes deterministically: active hazards go straight to an on-call dispatcher, urgent jobs get a same-day booking, and routine jobs are scheduled — every call logged as a ticket.

Post-call CSAT survey

A short customer-satisfaction survey: asks for a 1–5 rating and one comment, thanks the customer, and logs the response to a sheet.

Frequently asked questions

Can one agent handle multiple service lines?+

Yes — intents route cleaning vs repair vs installation to different scripts, calendars and teams, under one phone number.

Does it integrate with field-service software?+

Via native integrations, sheets, or webhooks to any FSM with an API (ServiceTitan, Housecall Pro, Jobber and similar — directly or through Zapier).

Can it call customers after the job for reviews?+

Yes — outbound follow-up campaigns can run CSAT or review-request calls inside your calling windows.

How much does a home services answering service cost per month?+

Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.